Your Rugs Direct order will be delivered FREE OF CHARGE within the UK mainland on our standard delivery service of 2/3 days. If you would prefer the convenience of a timed service, please contact us to make arrangements. Additional charges will be added
Orders to UK Islands, Northern Ireland and Republic of Ireland will usually take a day or two longer, There may be additional charges to these areas so please contact us before ordering to get a quote as shipping can vary on a day to day basis and we aim to provide you with the cheapest shipping costs possible.
Orders to the E.U. and the U.S.A. usually take between 5 - 14 working days
In cases where item should be temporarily out of stock customers will be notified to have the option of a full refund or if they are happy to wait if the case is merely a a week
Should the wait be longer the payment will be refunded in full and the customer notified when the item is back in stock again..
Should the customer live locally then arrangements are possible to collect. Again please contact us
Items can be returned within 30 days of purchase for full refund. The return costs are the responsibility of the customer unless for exchange
Return Address : 58A Hallas Road, Kirkburton, Huddersfield, HD8 0QQ.
Should you wish to return the item for exchange then please contact us to make arrangements